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My experience at Roosevelt University went far beyond disappointing. Like many others have noted, the university puts significant effort into recruitment; however, after enrollment, the level of support becomes inconsistent, and at times, performative.
The university has a strong emphasis on social justice in its messaging. However, my lived experience did not reflect those values in practice. My experience with the administration and its bureaucratic processes, particularly around billing and fees,... Read More did not reflect a student-centered approach to higher education. Issues such as unclear withdrawal procedures, difficulty accessing necessary paperwork, and delayed communication created unnecessary stress. At times, responses from the university staff took weeks, while billing-related emails were frequent and persistent.
Additionally, during my time at the university, there was a cybersecurity incident that raised serious concerns among students. The response from the institution felt inadequate given the potential impact, and there was no meaningful effort to support or compensate those affected. This situation created added stress and uncertainty, reinforcing a broader pattern of limited accountability and lack of concern around student-centered decision-making.
Structural and administrative concerns were also evident. Support systems, particularly within the graduate programs, appeared strained and key roles seemed overextended. Career guidance and program-specific direction, especially in psychology, felt limited. Internship expectations did not reflect the financial realities students face, particularly when attempting to maintain a reasonable work-life balance.
Campus operations had their own inconsistencies, from communication gaps to uneven enforcement of policies. This included instances where basic questions were met with directives such as 鈥渓ook it up in the handbook.鈥� Housing and facilities were functional but underwhelming. Additional costs such as bundled course materials often felt unavoidable due to the lack of transparency and restrictive timelines.
The cost of attendance is difficult to justify. While some professors were knowledgeable, the overall academic experience did not align with the high tuition costs. In several cases, instruction leaned almost entirely on self-teaching without sufficient guidance or engagement. Additionally, some professors were unwilling to award full credit for assignments because 鈥渘othing is ever perfect.鈥�
Overall, there was a recurring disconnect between the university鈥檚 promotional information and what students experience day-to-day, along with a recurring lack of support when enrolled. While there were a few standout faculty, they were the exceptions, rather than the rule. While not exhaustive, these points reflect the most significant issues I encountered during my time at the university. Prospective students, especially at the undergraduate level, should strongly consider other options. Graduate applicants should also carefully weigh alternatives.
I cannot recommend this university based on my experience.

The greatest strength of my graduate program at Roosevelt University is the knowledge, accessibility, and patience exhibited by all of the faculty. I can say with confidence that every single faculty member will go out of her or his way to ensure that every student understands the subject material. The greatest weakness of my graduate program is the lack of funding available. While there is partial funding for the first year, it is not comparable to other graduate programs in the same specialization.... Read More

Roosevelt, while not my first choice for getting my Master's degree Industrial/Organizational (IO) Psychology has come to surprise me over the last year there. The student diversity and passion I have encountered, alongside the professionalism and care that faculty provide were far greater than I had originally expected. Administration and supportive services however, are an enigma of inefficiency. There are many departments understaffed and using preforming poorly in their support functions. Administration... Read More does well with upholding certain values and parts of their mission (social justice within the context of diversity) whilst failing on others (poor recycling/sustainability efforts and poor paid employees). The undergraduate programs fall most victim to these peculiarities. The I/O program meanwhile, and most of the graduate school, while not immune stands far away from the odd, Roosevelt specific issues often plaguing undergrads (expensive dorms, chronic issues registering for classes, and "the purge" wherein unpaying students are locked out of the university system)