jmcomicÂþ»­

My experience at the University of Phoenix has been a journey of personal growth, determination, and professional development. As a graduate student pursuing my Master of Science in Administration of Justice and Security, I have had the opportunity to expand my knowledge, strengthen my leadership abilities, and challenge myself academically.

One thing I appreciate about the University of Phoenix is the flexibility it provides for working adults who are balancing their education with careers and personal... Read More responsibilities. The coursework has allowed me to connect real-world professional experiences with what I am learning in the classroom.

I have also appreciated the instructors who encourage meaningful discussions, critical thinking, and different perspectives. Having professional experience in correctional management and security operations, I enjoy being able to contribute my own experiences while learning from my classmates.

Pursuing my master’s degree has reminded me that education is not just about earning another credential. It is about preparing yourself for greater opportunities, becoming a stronger leader, and refusing to place limitations on your future.

My journey at the University of Phoenix is still being written, but one thing is certain: I am determined to finish what I started.

I am having an excellent time learning online at the University of Phoenix! The online learning experience has given me the flexibility to balance my education with my personal responsibilities while continuing to work toward my goals. I appreciate the opportunity to learn new things, develop valuable skills, and grow both personally and professionally. The courses are helping me build confidence in my abilities and prepare for future opportunities. I am proud of the progress I am making and grateful... Read More to be part of a learning environment that encourages me to keep moving forward. My experience at the University of Phoenix has been positive, rewarding, and motivating, and I look forward to continuing my educational journey and achieving my dreams.

My experience with the University of Phoenix online Social Work program has been excellent. The classes were informative, engaging, and helped me grow both personally and professionally. The flexibility of online learning allowed me to balance my education with my work and family responsibilities. The instructors and coursework helped prepare me for the next step in my social work career. I am proud to have graduated June 2026 and grateful for the knowledge, support, and experience I gained throughout... Read More this journey. I would highly recommend the University of Phoenix to anyone pursuing a degree in social work.

Disappointing Academic Accountability and an Unacceptable Student Grievance Experience

As a military veteran, former law enforcement officer, September 11 first responder, and working professional pursuing a bachelor's degree in Marketing, I enrolled at the University of Phoenix expecting an institution committed to academic integrity, student success, and professional accountability.

Unfortunately, my experience has raised serious concerns about those commitments.

During my coursework, an assignment... Read More failed to transfer properly through the University's online learning platform. University technical support acknowledged that such technical issues can occur. An additional attempt to complete the assignment was unsuccessful, and my instructor communicated directly with technical support regarding the problem.

Despite these circumstances, my formal grade-change appeal was denied. Prior to this incident, I maintained an A in the course and had completed my assignments before September 7, 2026.

The situation was further complicated when my instructor attempted to contact me while I was in New York attending a September 11 commemorative event honoring first responders. I did not see the communication until after my final grade had been posted.

What concerns me most is not simply the resulting grade, but the University's apparent unwillingness to adequately account for the reported technical problems when evaluating my appeal.

As someone who has spent decades in military service, law enforcement, and executive leadership, I understand the importance of accountability, established procedures, and personal responsibility. I expect those same principles from an accredited educational institution.

I was not seeking preferential treatment or an unearned grade. I was seeking a fair and objective evaluation of the circumstances and the work I completed.

The University's handling of this matter has significantly undermined my confidence in its academic grievance procedures and its commitment to supporting nontraditional students, particularly veterans and working professionals.

Prospective students should carefully examine the University's policies regarding technical failures, assignment verification, grade disputes, and academic appeals before making a substantial financial and educational commitment.

An institution's reputation should be measured not only by the education it provides, but also by its willingness to acknowledge problems, investigate legitimate concerns, and treat students fairly.

Based on my personal experience, I cannot recommend the University of Phoenix and am seriously reconsidering my continued enrollment.

As an established professional with over 25 years of real-world experience, I pursued a Bachelor of Science in Cybersecurity with the expectation that hands-on technical training combined with a strong academic performance would pave the way for a smooth transition into the cybersecurity field. graduating Summa Cum Laude with a perfect 4.0 GPA, the degree from the University of Phoenix has proven to be profoundly lackluster, failing to unlock a single professional opportunity in over a year and a... Read More half of dedicated searching.
The core issue lies in the gap between the academic curriculum and the practical demands of today’s cybersecurity industry. While maintaining a 4.0 GPA reflects rigorous personal discipline, the coursework itself leaned far too heavily on foundational theory rather than deep, hands-on technical execution. In a field driven by practical threat hunting, complex network defense, cloud security architectures, and advanced penetration testing, the academic assignments felt superficial and disconnected from real-world enterprise environments.
Even more frustrating is the complete absence of post-graduation career traction. Achieving top academic honors should, in theory, signal technical competence and high dedication to prospective employers. Yet, over eighteen months after graduation, the "Summa Cum Laude" distinction on a University of Phoenix degree has generated zero momentum or interest from hiring managers and recruiters. The institution’s standing in the tech sector lacks the clout required to bypass automated resume filters or overcome the industry's steep entry barriers, and its career services offered no meaningful pipelines into mid-level or specialized security roles.
Ultimately, flexibility and a high GPA do not automatically translate to career mobility. For an experienced professional seeking a serious career pivot into information security, this degree yielded an extremely poor return on investment—delivering high academic accolades on paper, but no tangible entry into the cybersecurity workforce.

My experience at the University of Phoenix has been truly rewarding and transformative. Completing my Master of Business Administration degree has been one of the most significant accomplishments of my personal and professional life.

The program provided me with the opportunity to challenge myself academically while balancing the many responsibilities of my everyday life. I was able to successfully complete the eleven classes within a month shy of nine months, which required dedication, discipline,... Read More and effective time management. The flexibility of the program allowed me to continue pursuing my education while maintaining my demanding career and fulfilling my responsibilities at home.

This journey was especially meaningful because I was also facing significant personal challenges, including caring for my elderly parents while working in a very demanding position. There were certainly moments when balancing everything felt overwhelming, but I remained committed to my goal and refused to give up. Completing my MBA during such a challenging chapter of my life has made this achievement even more meaningful.

One of the most rewarding outcomes of earning my degree has been my professional advancement. After obtaining my MBA, I was promoted to Human Resources Director. This accomplishment reinforced for me the value of investing in my education and continuing to develop professionally.

I am incredibly proud of what I have accomplished. Earning my MBA was not simply about receiving a degree—it represented perseverance, determination, growth, and the ability to overcome challenges while continuing to move forward. My experience at the University of Phoenix has helped me reach an important personal and professional milestone, and I am grateful for the opportunity to have completed this journey.

I would encourage anyone who is considering continuing their education to believe in themselves and take that next step. No matter how challenging the circumstances may be, achieving your goals is possible with commitment, perseverance, and the willingness to keep moving forward.

My experience with the University of Phoenix has been extremely positive. The program was well organized, the coursework was relevant, and the online format gave me the flexibility I needed while still maintaining strong academic expectations. I appreciated that the assignments often focused on practical application rather than simply memorizing information, which made it easier to connect what I was learning to real-world situations.
The instructors were knowledgeable, responsive, and generally made... Read More expectations clear. I also found the support systems helpful whenever I had questions about classes, scheduling, or progress toward my degree. The structure of the courses made it possible to stay focused while balancing education with work and other responsibilities.
Most importantly, I feel that my education strengthened my knowledge, confidence, and professional development. I would recommend the University of Phoenix to students who are serious about completing their education and need a program that offers flexibility without removing personal accountability. I am very satisfied with my overall experience and with the value my education has added to my career and personal growth.

I love University of Phoenix. It caters all my needs for me to climb the ladder and reach my goals in my education and my career. The professors are very helpful not only them but from the enrollment agents, financial counseling agents until the advisors.

I talk about UoPX to everyone I know who would like to go back to school. I should have known UoPX long time ago and could’ve started going back to school and finished alot of degrees long time ago. But education is never too late.

I am and will... Read More always be grateful for UNIVERSITY OF PHOENIX family!!! The BEST!!!

Cherie Martinez