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I began my first doctoral class this week and 3 days into it I unenrolled and requested a full refund of my deposit. My first indication of what a poor quality education I would be receiving would be how cookie cutter the whole set up looked like it is just massively cut and pasted over and over again. Second the professors first two formal messages to the prospective doctoral students was making sure posts and assignments were written using proper grammar and spelling. She could not model this herself... Read More by misspelling the word the as well as not forming complete and coherent sentences. The vast disorganization, the lack of rigorous coursework as well as the blatant disregard to communicate effectively, left me feeling shocked and confused. I am so happy I had the intelligence to withdraw and not get stuck in the money pit of such a lack luster program and university. It clearly is a diploma mill and now I know why some very incompetent people hold 鈥渄octoral鈥� degrees from places like this. Stay away.

My opinion: Capella lacks Integrity. My recommendation: AVOID.
I completed the Ph.D. program in Family Psychology and was actively writing my Dissertation when a medical emergency sidelined me for two months.
When I tried to pick up where I left off, an apathetic voice on the phone told me my program had been discontinued and I could either a). Start over with a different program, or b). Walk away.
I spent hundreds of hours and thousands of dollars working toward my Ph.D. only to have them pull the... Read More rug out from under me when I was almost ready to graduate.

The first concern over the school is the cost. For what you pay to attend Capella, you would expect a premium experience. Instead, it feels more like you are being shuffled through the process and out the door so they can collect the funds and move on. After graduating I found that when most people hear you graduated from Capella, it's looked at as a second rate diploma mill, independent on your coursework or grades. Most schools require an internship for my program - Capella did not - and I was... Read More not able to find one independently that looked favorably on my education. They have had loans cancelled by the government because their recruiting tactics are suspect, they over promise, and under-deliver. In all, you can get a better education (even 100% online) at a more reputable institution and spend less money.

I enrolled in a master鈥檚 program at Capella University after being told during enrollment advising that the program would support my goal of obtaining Psychological Associate (LPA) licensure in North Carolina.

I was advised in writing by an enrollment counselor that I could complete the program and pursue licensure without needing additional specialization. Based on this information, I enrolled and completed the program.

After progressing through the program, I later discovered that the degree does... Read More not meet LPA licensure requirements in North Carolina. After raising concerns with the institution regarding the licensure discrepancy, I was offered approximately $200 in tuition reimbursement, despite having completed extensive coursework over multiple semesters. This offer did not reflect the cost of tuition, time invested, or the professional expectations communicated during enrollment.

Additionally, program requirements such as internship and residency placements created significant barriers to completing clinical experience in a way that aligned with licensure expectations, despite the program ultimately not leading to LPA eligibility in my state. This added time, financial strain, and uncertainty during my academic progression.

I have documentation of the enrollment communications and have since filed a Borrower Defense application with the U.S. Department of Education, as well as an accreditation complaint.

Pros:

Flexible online format
Ability to complete coursework while working

Cons:

Licensure guidance during enrollment did not align with actual state requirements
Internship/residency requirements added significant burden relative to actual licensure eligibility
Lack of clarity around state-specific licensure pathways
Resolution offered did not reflect the scale of the issue raised

Advice to prospective students:
Do not rely solely on enrollment advising for licensure outcomes. Verify requirements directly with your state licensing board before enrolling in any program tied to professional credentialing.

Attending Capella University was a costly mistake, and I strongly urge anyone considering it to think twice.

After three years of work, time, and money, I was administratively withdrawn with ONE course left before graduating. I submitted my final paper on the last day of the term, only to be told afterward that it was 鈥渢oo late鈥� and I 鈥渟hould be able鈥� to retake the course a few months later. That decision alone set me back significantly.

It gets worse! I waited three months for an appeal decision,... Read More only for it to be denied with a vague, one-line explanation: 鈥渘on-satisfactory grade.鈥� No real justification. No accountability. This, despite having a transcript filled with A鈥檚 and B鈥檚 outside of that final course.

This experience exposed a complete lack of transparency, consistency, and student support. When you鈥檙e this close to the finish line, you expect clear communication and fair treatment鈥攏ot policies that feel arbitrary and decisions that have no meaningful explanation.

If you value your time, money, and sanity, do not take this risk lightly. There are far better institutions that will actually support you through completion instead of leaving you stranded at the very end!
-signed a frustrated former student

Horrible experience! They gave me an F on a paper because I sighted more than 3 sources. Those extra citations were required, due to being a vital part of the information I was elaborating on. I had a BCBA I worked with review my paper and she was astonished that they gave me absolutely no points. I ended up leaving and going to law school and I will never regret that transition. Best choice of my life!

They do not have enough professors to grade the amount of papers they get in. They professors... Read More are overwhelmed which is leading to students being tossed out like trash. Super disappointed since this is an important profession.

Capella was a really amazing School, in the end I chose a different path, and an currently pursuing another degree after waiting almost a year looking for a job in my field of choice. I loved my instructors at Capella, and I had no problems with most of them. The staff was all around amazing to work with. I used Disability services to help me achieve my highest GPA in both traditional and Post-secondary school and also became a member of the NSLS Chapter and ICMA chapter all while learning more about... Read More my Ethnical identity and finding out some incredible family history through all my experience at Capella.