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I have been satisfied with the rigor and relevance of the general education and elective courses in the program. However, upon entering the dissertation phase, my experience has been significantly different and disappointing. Throughout the program, I have performed well academically. When I began my first dissertation course, I understood this phase to be structured in a way that would guide students through the dissertation writing process by providing formative feedback on assignments to support... Read More improvement and development.
Instead, I was surprised to find that each assignment was graded using the standard grading scale. While I did receive feedback, it was provided after grades had already been assigned, leaving limited opportunity to apply revisions in a meaningful way. One of the primary reasons I chose the University of Phoenix was because I do not consider myself a strong writer, and I was drawn to the program’s structured approach, which I believed would offer substantial guidance throughout the writing process. Unfortunately, that expectation has not been met.
Additionally, I did not receive feedback from my assigned University Research Methodologist (URM) due to ongoing technical difficulties with Microsoft Teams. As a result, I feel I did not receive the level of support necessary to be successful in the course. I am now faced with the expectation of retaking and paying for the course again. Given these circumstances, I have decided to take time off from the program after completing my current elective course.

The follow-up after my initial request was in a timely manner. Although I did not start on the first date, the enrollment advisor kept reaching out to me. Once I was ready and got back in touch with the enrollment advisor, she assisted me with getting the requested documents processed and me enrolled. Once I got enrolled, there have been follow-ups and check-ups on my well-being and progress. I like how on my homepage, it continues to encourage me to keep going, along with receiving encouraging text... Read More messages. Also, on my homepage, it continues to give me an update on my progress.

TL:DR DON'T DO IT! The program is great but they are going to treat you like a step-child while taking your money! They are the largest FOR-PROFIT University in America, they are only interested in the money you're paying! The content and design of the program was rigorous but I still wouldn't recommend the program to anyone. I would reiterate other's comments regarding the schools money-centered mindset. The financial aid department is a hot mess. My financial advisor yelled at me because I wanted... Read More her to do her job, then refused to talk to me for the next year. Later, I learned the same person screwed up my financial aid and I wasn't being allowed to continued until it was fixed. My academic advisor was not helpful either. I have a Master in Education and asked to double up on the early classes because they would cover similar content. I was told to wait until I got the hang of the program. Two years later, I final got approval but then wasn't able to double up because I got to my dissertation writing process and I needed the time. Lastly, the entire dissertation writing and approval process has been exhausting. Not in the "I just wrote a book" way. It's the requirement that I'm in class to submit things (which is normal) but you have to register by X. I called the next day because that's when I finally got the all clear and we started 5 days of "I have to have written acknowledgement from you chair to add you to that class". But did they email my chair. NO! I emailed my chair, then forwarded that email. Then I got a response back that they need to hear directly from my chair. Did they email my chair then? Still NO! Finally get that all done and they decide to switch systems. Which means the 2 weeks of stress and 6 phone calls were for nothing because my class disappeared before I got a chance to start it. Now I'm done but not before I have to get final approval. I submitted in Nov 2018. Got it back with some good and some crazy remarks. Fixed those only to get it back again with again a few things and then some more crazy stuff (edits that don't make sense for APA). I submitted it again and it's been a month this time of just waiting for anyone (heck I'd take a monkey right now) to look at a dissertation that's been reviewed by 8 different doctorate-level professionals to be reviewed. I'm actually concerned I won't make the February registration date for graduation. And I can't really get a job yet because my degree won't post until they quit playing around!

I am currently enrolled in my doctoral program and primarily online environment. The program is rigorous and not an easy task to pass through. You will have to use the same level of professionalism, knowledge, research and rigor as with any doctoral program. Actually, I have talked to many students from other universities who went through a doctoral programs, and they agree that the University of Phoenix is extremely organized and rigorous concerning the program and requirements to complete. I have... Read More one class left, then oral defense, but it has taken me three attempts to pass just quality review due to the strict requirements, and it has been the hardest program I have every gone through. This is not discouragement, but encouragement knowing that it is not a typical online degree and they ensure you have a degree of the highest quality.

As a Doctoral Student working on my Dissertation, I have found the University of Phoenix continues to meet my educational needs. My Dissertation Committee is comprised of three Doctors of Education, who are well suited to help guide me towards successfully joining them in the same field. The University is well staffed with academic and financial advisors available to help online students navigate challenges as they arise. The school has a residency component, that allows graduate students to meet... Read More with instructors at least once a year. I am looking forward to graduating December 2016 as an alumni of the University of Phoenix.

Although the school (University of Phoenix) has some good support staff for their graduate program, there mentors are horrible. I have went through three mentors since I have been at University of Phoenix doctoral program. The first mentor did not respond appropriately to my proposal. At times, it took him three to four week to return my paper - if he responded at all. My second mentor did not want to provide any guidance for me when I was out of class working on my proposal. He refused to talk to... Read More me at all. My third mentor is currently working with me now. He had to start from where the other mentors did not accomplish; therefore, I was behind on my progress. Now, I have to find funds to assist me with trying to complete my education because I previously wasted my funds with the other two mentors. I am frustrated and I feel that students should not have to go through what I have been through.