jmcomicÂþ»­

My experience with the University of Phoenix has been very positive. One thing I appreciate most is how easy it is to contact someone when I have questions. Whether I need help with a class, financial aid, or navigating the website, I can usually reach someone quickly, and my questions are resolved without a lot of hassle.

Since I am completing all my coursework online, I also find the student portal and course pages easy to navigate. Everything is organized and straightforward, making it simple to... Read More keep up with assignments and deadlines.

The instructors have been very helpful throughout my program. They respond to questions, provide additional resources when needed, and genuinely seem invested in helping students succeed.

I also enjoy the flexibility of being able to complete my coursework at my own pace within the course schedule. As someone balancing work, kids, and personal responsibilities, that flexibility has made earning my degree much more manageable. Overall, my experience has been a positive one, and I would recommend the University of Phoenix to others looking for an online education.

From the day I began it was very clear that I was nothing more than a dollar sign. I was hassled by my financial aid "adviser", my student counselor was not interested in my education, and the login requirements per week were the highest of any online school I've ever attended. At one point I emailed my financial aid adviser a question and it took her 11 DAYS to reply back. It was not during vacation time, it was in the middle of a semester, and if she was too busy she should have had someone else... Read More monitoring or helping with her emails. 11 Days for a response about the status of my financial aid is absolutely ridiculous. When starting out I was emailing my counselor about my previous colleges and the credits I needed to transfer. After a couple of weeks into the semester I emailed her asking if my credits had transferred because it appeared they hadn't yet, and it had been 3 weeks. Did they need me to assist in something or were we waiting on my past colleges? When I emailed her, I didn't get a response until a week later and she CC'd my financial adviser, enrollment adviser, and head of the transcripts department to say that there was no record of my attendance at any of these schools. I had to contact each and every school and get them sent to her because she was contacting the wrong locations of my schools and got incorrect information. The employees who work here act like they themselves do not have a degree, don't expect fast or frequent communication, and expect to be treated like a dollar sign and nothing more. I decided to transfer to a non profit instead and it was then that they could email me and call me when they realized their money was walking away.