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DO NOT ATTEND THIS SCHOOL IF YOU ARE FINANCIAL AID RECIPIENT.

SNHU has an awful Financial Aid Department and there's a strong likelihood that any random student can be 鈥渇lagged鈥� for 鈥淪econdary Verification鈥�. When this happens it will be the death of your enrollment there. This will also mean you will not receive your Aid Package disbursement and will be dropped from your classes without appeal mid-term. Your aid will be canceled and then you'll be billed for your tuition.

My experience was as follows:... Read More I started my enrollment process at SNHU in July 2025 for the term starting in September. At no point did they request or offer the opportunity for me to submit my proof of Identity. Both FASFA and BM Technologies (SNHU's bank) asked for ID right away. I supplied it to these two agencies and both of them verified my Identity. FASFA cleared me to receive over $7,000 in Aid for the remainder of the year. BM Technologies also verified my Identity and opened my disbursement account. This represents the agency that gives the money and the agency that disburses it. SNHU is just the school that takes a cut.

After spending months of sometimes daily sometimes weekly contact with SNHU's admissions department I started school on Monday, September 1st. Then on Friday, September 5th I received an email saying I had been selected for 鈥淪econdary ID Verification鈥�,(they never conducted a first one). They wanted photos front and back of my ID and proof of live subject via video. This email was sent on September 5th, it came with a deadline of SEPTEMBER 5TH. Yes, the deadline was the same day they sent it out. I met this deadline and submitted all requested docs through SNHU's own third party provider's portal, with proof of live subject.

The ID provided was a brand new government issued ID, issued two months earlier and is fully compliant with all the new Federal TSA and Homeland Security protocols. A REALID Gold Star ID. I provided full facial recognition scan as well.

I subsequently submitted/uploaded a copy of my Birth certificate front and back, 3 different bank cards front and back in my name, and a second ancillary form of photo ID (photo ID badge from work)

I complained about making a request on the same day as the deadline. I called in as well. Got smart Alec responses and no reply dead-end emails back.

SNHU put all my Aid on hold while 鈥減rocessing鈥� my ID submission. Their provider, 鈥淧ersona鈥� said 3 to 5 business days. SNHU said they needed 7 to 10 business days. This time frame caused a delay in my funding as it was placed 鈥渙n hold鈥�.

After 10 business had expired and my Aid not being disbursed I called and emailed complaints. I had been attending classes and maintaining a grade average in excess of 96 percent in all my classes.

Despite all this, and 100 percent of the problem being SNHU's, I was dropped the day after my complaint about them taking longer than their own set time limit. I said, 鈥淚f I'm late on an assignment my grades suffer. Why are you allowed to be late if im not鈥�

The following day I received an email saying I'd been dropped from class because ,鈥漇NHU was unable to verify my Identity within the allotted 10 day time frame.鈥� Their time frame, their failure, their negligence, their incompetence, BUT MY LOSS, MY PUNISHMENT, MY AID HIJACKED. I'd been dropped from class mid-term and my FASFA money withheld.

They then had the nerve to bill me and tell me I owed then 6000 dollars even though I was approved for an Aid package from FASFA, but SNHU wasn't going to let me have it because they wouldn't accept my state of the art brand new State Issued ID, and abundant additional proofs, having met an exceeded 100% of their own submission requirements without them making any request whatsoever for additional verification. Just summarily dropped without legitimate justification or recourse.

I've filed a complaint with the Department of Education and the BBB. It's still an open case.

SNHU cost me months of time and hard work, followed by loss of my Financial Aid. This set me back four to six months on my education and destroyed many plans I had made while building my life around my attendance and expectation of cash disbursements to defray expenses I had incurred in so doing. I had to break promises made, looked like a liar and a fool to all my friends and family, and am experiencing mental pain and suffering as a result of SNHU's inexcusable, unprofessional and possibly criminal mistreatment of me.

If you expect to be treated well with professionalism and have hopes of receiving cash credits back as part of financing your education with FASFA funding DO NOT CHOOSE Southern New Hampshire University.

I am going to the school right now and I鈥檓 getting my bachelors degree in psychology here because it extremely cheap and I can go get my masters and doctorate at a nicer school. I do not want to go into debt this gives me the opportunity to go to school debt free. If you can鈥檛 afford 1500 every 6 months then the school is not for you. Also just email your professors most of them care and they only have 5 days to grade not ten. I do not recommend this college for a masters here this is a awesome college... Read More to get you in the door for high education.

I have been attending SNHU since January 2021 and I absolutely love it. While getting my associates degree through my community college, I received no support from the school. At SNHU my counselor registers my classes for me, checks in with me once a semester, and is always there to answer my questions. I enjoy the class content and I have had a few tough professors. Honestly, taking classes online is what YOU make of it. You can either do enough to get a passing grade, or take it further. Also,... Read More the tuition is affordable. The colleges in my state were double the price for taking classes online. I am very happy with SNHU.

I was utterly surprised to see so many negative reviews for NU. This past week, I obtained my Bachelor's Degree in Psychology through NU. I graduated in the exact time frame that my academic advisor told me I would. The online structure of the class is truly what you make of it. You must be dilligent and able to manage your time accordingly. All of my instructors were more than knowledgable, and they posted several links/articles/videos to further their students' academic knowledge, however, it was... Read More up to the student to watch/read those assignments. One of my professors was even a published author, and had written 7 novels. Additionally, a handful of my instructors also had their PhD, I'm not sure what more you could ask for in an instructor. Furthermore, my experience with financial aid has been fine. But, as the student and as an adult, you need to do your due-dilligence. I called the financial aid department once a month just to check in and make sure I wasn't missing anything. Often times, they would fill me in on valuable information. It is not up to them to reach out to you as I'm sure they have hundreds of thousands of students filing for financial aid. Since my experience with Nu was so smooth, I decided to pursue my edcuation further and begin my Masters program in Educational Counseling. I can only hope this next journey is as smooth sailing as the previous. I would, and have already, recommended NU to several people.

I am currently enrolled with this school and have been attending since January 2017. Since starting at Capella I have many stumbling blocks that have caused me to drop or fail a few classes. Each and every time I have stumbled, Capella has picked me up, dusted me off and sent me right back down the right path. As a working nurse with 40+ hours spent at my office weekly, I would not have been able to attend a local school. Capella make it so easy to continue working and spending time with my family,... Read More while still being able to attend classes to further my degree. This is a wonderful school with amazing academic counselors, knowledgeable instructors, a user friendly online format and many choices of academic programs. Thanks Capella for making my career goals achievable!

If you are already in a field or aiming towards one as you are working full-time this will be for you. Obviously, many are going to argue to not do it because it is not regionally accredited. I must say none of my employers were concerned or questioned me regarding my degree. You will thrive if you are serious and positive. You must, however, understand that you have to study. This school offers books, testing, paperwork submission and best is you can do it at your own pace. We are not all made to... Read More be in a classroom. Society keeps pushing us to be all the same and we are just not. Thank you, Ashworth, for offering this and I am sure in time you will rise to the standards of being regionally accredited. For the critics, many multi-millionaires did not even have a degree.

I attended Liberty University online from 2015 to 2017. The flexibility the program provided me was invaluable as I worked throughout my studies and moved several times with the military. I can confidently say without the flexibility, I would not have been able to graduate in a standard amount of time. With that said, anyone considering the program should know that there is a very strong Biblical element to all of the classes, as one would expect from a Christian University. Additionally, my guidance... Read More counselors called me more often than I appreciated. While this may be helpful to some, it was not to me. I dont have any complaints regarding the professors. They did not stand out as good or bad to me. I was always satisfied with the speed at which they put grades in and their willingness to explain why I received the marks I did and/or correct grades if necessary. Overall, it was a great school for my undergraduate work.